Shipping Policy – Swappee

At Swappee, we strive to deliver your orders safely and on time. Please read our Shipping Policy before placing your order.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• You will receive a confirmation message once your order is shipped.

Shipping Time

• Standard delivery usually takes 3–7 business days, depending on your location.
• Delivery times may vary due to courier services, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping offers, if available, will be mentioned on the website.

Order Tracking

• Once your order is dispatched, a tracking ID and courier details will be shared via Email, SMS, or WhatsApp, where applicable.

Delivery

• Please ensure your shipping address and contact details are correct before placing your order.
• Swappee is not responsible for delays caused by incorrect addresses, customer unavailability, or courier service issues.

Damaged or Lost Shipments

• If you receive a damaged package or the wrong product, contact us within 48 hours of delivery.
• An unboxing video is mandatory for all damage, missing item, or incorrect product claims.
• Lost shipments confirmed by the courier will be replaced or refunded after verification.

Contact Us

For any shipping-related queries, contact us:

Email: swappeestore@gmail.com

WhatsApp: +91 90612 53172

Instagram: @swappee_store